How to access? "Channels" tab > Choose a channel > "Activity"

What is it?

Each channel has a different way of communicating errors on products you try to sell on their platform. Sometimes even in their own language.

Knowing this, Lengow has created a new functionality to harmonize all errors received into a unique and universal integration report.

This integration report lists all errors and explanations sent by the channels.

How does it work?

Each report groups together similar errors in packages to provide a simpler reading and allow you to easily correct your products.

The errors are grouped by major themes (Product, Category, Other errors, etc.).

2020-04-16_12h32_16.png

Example: In the image above, the channel indicates that the category he received is not valid, and that this error concerns 1,113 products.

This integration report is fed from the latest reports sent by the channel and retrieved by Lengow concerning product data, offers and product statuses (the latter is not always communicated).

 

You can now directly correct the Categorization errors from the Integration Report page!

2020-04-16_12h32_33.png

 

Complementary information

Errors are displayed according to the number of products impacted, in descending order.

Also find on the Integration report page:

  • the date and time of the last report sent by the channel with the possibility of downloading it directly in csv format.

  • the number of products in the optimized feed received by the channel and the number of products accepted.

  • a search field to narrow down products : You can perform several searches together. Enter the first value, press the "Enter" key on your keyboard, then enter another value, press the "Enter" key on your keyboard, etc...

  • possibility to filter by "error" or "warning". (the warnings do not prevent the publication of the products at first, however it is strongly recommended to correct them)

  • possibility to filter by type of report (products / offers)

The themes displayed to group the errors are the following:

Price price errors
Stocks & Delivery the quantity and information related to the delivery
Product description Product description errors
Product identification Identification code of the product (Ex: EAN code)
Categories Categorization errors
Feed format the optimized catalog format
Technical errors ...
Other errors ...

 

What if ...

  • I need more information on how to correct these errors

Refer to the "Integration Report" section in the relevant channel's guide. We have identified explanations for the most common errors.

  • I don't understand an error

Contact Lengow Support or your channel's account manager.

  • I cannot find integration report on a specific channel

Contact Lengow Support or your channel's account manager.

Channels / Integration report

How to access? "Channels" tab > Choose a channel > "Activity"

What is it?

Each channel has a different way of communicating errors on products you try to sell on their platform. Sometimes even in their own language.

Knowing this, Lengow has created a new functionality to harmonize all errors received into a unique and universal integration report.

This integration report lists all errors and explanations sent by the channels.

How does it work?

Each report groups together similar errors in packages to provide a simpler reading and allow you to easily correct your products.

The errors are grouped by major themes (Product, Category, Other errors, etc.).

2020-04-16_12h32_16.png

Example: In the image above, the channel indicates that the category he received is not valid, and that this error concerns 1,113 products.

This integration report is fed from the latest reports sent by the channel and retrieved by Lengow concerning product data, offers and product statuses (the latter is not always communicated).

 

You can now directly correct the Categorization errors from the Integration Report page!

2020-04-16_12h32_33.png

 

Complementary information

Errors are displayed according to the number of products impacted, in descending order.

Also find on the Integration report page:

  • the date and time of the last report sent by the channel with the possibility of downloading it directly in csv format.

  • the number of products in the optimized feed received by the channel and the number of products accepted.

  • a search field to narrow down products : You can perform several searches together. Enter the first value, press the "Enter" key on your keyboard, then enter another value, press the "Enter" key on your keyboard, etc...

  • possibility to filter by "error" or "warning". (the warnings do not prevent the publication of the products at first, however it is strongly recommended to correct them)

  • possibility to filter by type of report (products / offers)

The themes displayed to group the errors are the following:

Price price errors
Stocks & Delivery the quantity and information related to the delivery
Product description Product description errors
Product identification Identification code of the product (Ex: EAN code)
Categories Categorization errors
Feed format the optimized catalog format
Technical errors ...
Other errors ...

 

What if ...

  • I need more information on how to correct these errors

Refer to the "Integration Report" section in the relevant channel's guide. We have identified explanations for the most common errors.

  • I don't understand an error

Contact Lengow Support or your channel's account manager.

  • I cannot find integration report on a specific channel

Contact Lengow Support or your channel's account manager.

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