eprice.png

Contact ePRICE (marketplace@eprice.it) to know if you are eligible to sell your products on their website.

To distribute your products on ePRICE, check that your products catalogue contains the data normally required.

Note: you don't have these values in your products catalogue? Contact the Lengow Support Team to find an alternative.

Add a channel catalogue

Add a ePRICE channel catalogue in your Lengow account.

Match Categories

Match your categories with ePRICE's through "Categories Matching".

Complete Attributes Matching

Match your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested value or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your ePRICE account manager and ask for the creation of the concerned value.

Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but ePRICE recommends you fill them in to improve your products visibility.

Some special features for ePRICE:

1. Set up your special offers/sales

To set up special offers/sales, fill in the following fields:

  • "price": strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
  • "discount-price": discounted price of your product.
  • "discount-start-date" (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd
  • "discount-end-date" (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd

2. Delivery method and costs

Shipping costs and delivery methods are defined by ePRICE. Contact the marketplace to obtain the table of costs.

2.1 Delivery methods

Select delivery methods in your ePRICE back office. Click on the tab "Administration" > "Settings" > "Shipping & Delivery".

2.2 Shipping costs

Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:

  • the delivery method linked to the product
  • the logistics category linked to the product

For the logistics category, you may choose between several options:

Keep the logistics category assigned by default by ePRICE. In that case, no action needs to be taken by you in Lengow.

OR

Change the logistics category assigned by default by Eprice. In that case, fill in the field "logistic_class" (contact your ePRICE account manager to obtain the list of authorised values).

Note: Go to your Mirakl back office if you want to set up free shipping costs for all your products.

3. Variation values

ePRICE accepts product variations for sizes and/or colours. Fill in the following fields:

  • family_code: this field must contain your products parent identifier (common to all product variations for one product). Mandatory if some products have variations (this field has to be left empty if a product has no variations).
  • Colore: this field must contain your products colours. Colour values are defined by ePRICE. Mandatory if some products have colour variations.
  • Taglia: this field must contain your products sizes. Size values are defined by ePRICE. Mandatory if some products have size variations.

Manage your Exclusions

Follow the usual instructions for exclusions.

Preview your data

Check the data you are about to send to the channel at the "Preview" step.

Configure your Options

Configure options before sending your products catalogue to ePRICE.

Regarding the identifiers you have to complete:

Mirakl API Key

Enter here your Mirakl API key.

To get it, go to your Mirakl back office, click on your e-mail address at the top right corner ("My account") and then on "API key".
If your API key changed, you also need to change it in your Lengow account.

Here is an example of an API key: b36a2665-109a-4135-a0f0-460d70568ca4.

Mirakl_storeid

Enter here your Mirakl store identifier

To find it, go to your Mirakl back office and click on "My account" > "Settings" (visible at the top of the page: identifiant: XXXX)

Launch the channel catalogue

  • Before sending your optimised catalogue to ePRICE:
    • Check that your ePRICE online store has been created and opened.
    • Check that there are no rules created in your back office ePRICE.

Two distinct feeds are sent to ePRICE through API:

  • Product Feed: enables the integration and creation of your products. It is sent to ePRICE once a day at around 3:30 am. If your products are free from errors, they will be created in ePRICE and will appear online within 48 hours, after the offer feed has been sent.
  • Offer Feed: enables the update of prices, stock, etc. It is sent to ePRICE every hour. When ePRICE receives the offer feed, data is updated almost immediately on ePRICE website.

Read Integration Reports

Read product and offer Integration Reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by ePRICE. For each product in error, ePRICE specifies the reason for the rejection.

Product and offer integration reports are available and downloadable from:

  • Lengow: "Channel" tab > select "ePRICE" > "Activity"
  • Your ePRICE Mirakl back office:
    • Products feed report: "My Inventory" > "Import From File" > "Track product imports"
    • Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"

Edit a product file

Contact your ePRICE account manager to edit this data.

Data is automatically updated as soon as the offer feed is sent out.

Unpublish/Delete an offer

Manage your ePRICE orders

You can manage your orders in the Lengow platform.

1. Order retrieval

Lengow retrieves orders placed on ePRICE website every hour.

2. Order processing

Orders go through various statuses in Lengow while being processed.

3. Statuses of ePRICE orders

Here is the list of ePRICE statuses corresponding to orders statuses in Lengow:

Validation Shipping Completion

New order

  • "STAGING" : "awaiting scoring". Order is going through an anti-fraud system.

 

Waiting acceptance

  • "WAITING_ACCEPTANCE" : “awaiting acceptance of order". At this status you can accept or refuse the order.

 

Accepted

  • "WAITING_DEBIT" : payment request for the order is in progress.
  • "WAITING_DEBIT_PAYMENT" : order payment is in progress.

Contact ePRICE

  • marketplace@eprice.it: for any commercial request (subscription, information, etc.)
  • supporto.venditori@eprice.it: for any request related to your seller account (orders, prices, incidents, etc.)
  • activation.marketpalce@eprice.it: for your products creation

ePRICE

eprice.png

Contact ePRICE (marketplace@eprice.it) to know if you are eligible to sell your products on their website.

To distribute your products on ePRICE, check that your products catalogue contains the data normally required.

Note: you don't have these values in your products catalogue? Contact the Lengow Support Team to find an alternative.

Add a channel catalogue

Add a ePRICE channel catalogue in your Lengow account.

Match Categories

Match your categories with ePRICE's through "Categories Matching".

Complete Attributes Matching

Match your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested value or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your ePRICE account manager and ask for the creation of the concerned value.

Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but ePRICE recommends you fill them in to improve your products visibility.

Some special features for ePRICE:

1. Set up your special offers/sales

To set up special offers/sales, fill in the following fields:

  • "price": strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
  • "discount-price": discounted price of your product.
  • "discount-start-date" (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd
  • "discount-end-date" (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd

2. Delivery method and costs

Shipping costs and delivery methods are defined by ePRICE. Contact the marketplace to obtain the table of costs.

2.1 Delivery methods

Select delivery methods in your ePRICE back office. Click on the tab "Administration" > "Settings" > "Shipping & Delivery".

2.2 Shipping costs

Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:

  • the delivery method linked to the product
  • the logistics category linked to the product

For the logistics category, you may choose between several options:

Keep the logistics category assigned by default by ePRICE. In that case, no action needs to be taken by you in Lengow.

OR

Change the logistics category assigned by default by Eprice. In that case, fill in the field "logistic_class" (contact your ePRICE account manager to obtain the list of authorised values).

Note: Go to your Mirakl back office if you want to set up free shipping costs for all your products.

3. Variation values

ePRICE accepts product variations for sizes and/or colours. Fill in the following fields:

  • family_code: this field must contain your products parent identifier (common to all product variations for one product). Mandatory if some products have variations (this field has to be left empty if a product has no variations).
  • Colore: this field must contain your products colours. Colour values are defined by ePRICE. Mandatory if some products have colour variations.
  • Taglia: this field must contain your products sizes. Size values are defined by ePRICE. Mandatory if some products have size variations.

Manage your Exclusions

Follow the usual instructions for exclusions.

Preview your data

Check the data you are about to send to the channel at the "Preview" step.

Configure your Options

Configure options before sending your products catalogue to ePRICE.

Regarding the identifiers you have to complete:

Mirakl API Key

Enter here your Mirakl API key.

To get it, go to your Mirakl back office, click on your e-mail address at the top right corner ("My account") and then on "API key".
If your API key changed, you also need to change it in your Lengow account.

Here is an example of an API key: b36a2665-109a-4135-a0f0-460d70568ca4.

Mirakl_storeid

Enter here your Mirakl store identifier

To find it, go to your Mirakl back office and click on "My account" > "Settings" (visible at the top of the page: identifiant: XXXX)

Launch the channel catalogue

  • Before sending your optimised catalogue to ePRICE:
    • Check that your ePRICE online store has been created and opened.
    • Check that there are no rules created in your back office ePRICE.

Two distinct feeds are sent to ePRICE through API:

  • Product Feed: enables the integration and creation of your products. It is sent to ePRICE once a day at around 3:30 am. If your products are free from errors, they will be created in ePRICE and will appear online within 48 hours, after the offer feed has been sent.
  • Offer Feed: enables the update of prices, stock, etc. It is sent to ePRICE every hour. When ePRICE receives the offer feed, data is updated almost immediately on ePRICE website.

Read Integration Reports

Read product and offer Integration Reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by ePRICE. For each product in error, ePRICE specifies the reason for the rejection.

Product and offer integration reports are available and downloadable from:

  • Lengow: "Channel" tab > select "ePRICE" > "Activity"
  • Your ePRICE Mirakl back office:
    • Products feed report: "My Inventory" > "Import From File" > "Track product imports"
    • Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"

Edit a product file

Contact your ePRICE account manager to edit this data.

Data is automatically updated as soon as the offer feed is sent out.

Unpublish/Delete an offer

Manage your ePRICE orders

You can manage your orders in the Lengow platform.

1. Order retrieval

Lengow retrieves orders placed on ePRICE website every hour.

2. Order processing

Orders go through various statuses in Lengow while being processed.

3. Statuses of ePRICE orders

Here is the list of ePRICE statuses corresponding to orders statuses in Lengow:

Validation Shipping Completion

New order

  • "STAGING" : "awaiting scoring". Order is going through an anti-fraud system.

 

Waiting acceptance

  • "WAITING_ACCEPTANCE" : “awaiting acceptance of order". At this status you can accept or refuse the order.

 

Accepted

  • "WAITING_DEBIT" : payment request for the order is in progress.
  • "WAITING_DEBIT_PAYMENT" : order payment is in progress.

Contact ePRICE

  • marketplace@eprice.it: for any commercial request (subscription, information, etc.)
  • supporto.venditori@eprice.it: for any request related to your seller account (orders, prices, incidents, etc.)
  • activation.marketpalce@eprice.it: for your products creation
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