Be more reactive and simplify your logistics chain
We know, mastering your logistics chain can be a strategic challenge for your company. In this multi-channel and international age with increased partner demands, flawless organization is required.
When we’ve started integrating the orders from allyour different channels into Lengow, we were well aware of our key role when it came to orchestrating your sales. Synchronizing your inventory, developing connectors with your ecommerce stores and automatically accepting orders was just the first step.
We listened to you and it was time to go further.
Your time is precious. Sometimes you have to do several things at the same time. And quickly. You can now bulk export your orders in seconds, in XML or CSV format.
To make it easier for you to find which parcel to ship, we have completely revised the navigation system.
From now on, you will be able to navigate between your orders at a glance, search for orders thanks to a brand new integrated search engine and even take quick action via keyboard shortcuts!
We use these to reduce the order recovery time. They are now displayed 10x faster!
Better management of multi-package and multi-address orders
This new version has also allowed us to focus on multi-package and multi-address management within a single order. Thanks to a new display designed around actions available by blocks of addresses, sending multiple packages with multiple carrier numbers has never been easier.
How does it work ?
- Choose the product to ship: apply a personalized tracking number.
- Choose another product: do the same thing as the first step.
- And it’s done! Your products are grouped by carrier and tracking number to make it as clear as possible for you!
- Bonus: it also works for several addresses in the same order!
More visible marketplace information
To make the actual state of the order clearer, we simplified the different statuses. Now, the processing time steps (marketplace return waiting or Lengow return) are visible right away and let you know how far along you are at any given moment.
Furthermore, we now display the real (sometimes technical) status of the marketplace’s order. This status is available by product line or for the entire order.
We couldn’t just stop there. From now on, we will offer a history of all the actions performed on an order (on your side and on the marketplace side). So you can follow your package’s whole lifespan!
“ Retailers, distributors, brands: these updates will accelerate your logistics flow, make you more efficient in a more enjoyable way.”
Actions and information available at the right time
For better management of your orders, we have improved the actions available for each line of products sold. From now on, every article has a simplified action panel according to the possibilities on the marketplace.