Contact Maty to know if you are eligible to sell your products on their website.
To distribute your products on Maty, check that your products catalogue contains the data normally required.
Note: you don't have these values in your products catalogue? Contact the Lengow Support Team to find an alternative.
Add a channel catalogue
Add a Maty channel catalogue in your Lengow account.
Effectuez la correspondance entre vos catégories et celles du diffuseur avec le "Matching Catégories".
Complete Attributes Matching
Match your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested value or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your Maty account manager and ask for the creation of the concerned value.
Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but Maty recommends you fill them in to improve your products visibility.
Some special features for Maty:
1. Set up your special offers, sales, and Black Friday
1.1 Special offers and sales
To set up special offers/sales, fill in the following fields:
- price: strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
- discount_price: discounted price of your product.
- discount-start-date (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd.
- discount-end-date (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd.
1.2 Black Friday
Dates: from 22nd of November to 2nd of December 2019
Send to Maty, information which has been requested in their communication that you should have received. Deadline to send it: 25th of October 2019.
To send to Maty your offers for Black Friday, please follow explanations regarding special offers and sales above.
2. Delivery method and costs
2.1 Delivery methods
Select delivery methods in your Maty back office.
2.2 Shipping costs
Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:
- the delivery method linked to the product
- the logistics category linked to the product
For the logistics category, you may choose between several options:
Keep the logistics category assigned by default by Maty. In that case, no action needs to be taken by you in Lengow.
Change the logistics category assigned by default by Maty. In that case, fill in the field "logistic_class" (contact your Maty account manager to obtain the list of authorised values).
Note: Go to your Mirakl back office if you want to set up free shipping costs for all your products.
3. Variation values
Maty accepts and manages only size variations.
Valid for all categories offering a "taille-..." attribute (especially rings and bracelets). Other categories (such as "Collars" should be sent in single mode).
To manage your variations, fill in these fields in the category of products concerned:
- "variant-id": Common Fields attribute with the parent identifier of your products
- "Taille-": Field Category Contains the size of the product. Must be different for each product of the same variation
Contact your Maty account manager if you have any questions about this.
4. Other Attributes
The title of the product allows Maty to generate the url of the product sheet.
Here are some recommendations for this attribute:
- Do not indicate the mention "bijou" (jewel) or "cadeau" (gift) in title
- Avoid special characters in the title: - &
Manage your Exclusions
In addition to the usual instructions for exclusions, you must exclude for Maty.
- "Parent products" if your products catalogue contains any, since Maty does not want to receive parent files.
Preview your data
Check the data you are about to send to the channel at the "Preview" step.
Configure your Options
Configure options before sending your products catalogue to Maty.
Regarding the identifiers you have to complete:
Enter here your Mirakl API key.
To get it, go to your Mirakl back office, click on your e-mail address at the top right corner ("My account") and then on "API key".
If your API key changed, you also need to change it in your Lengow account.
Here is an example of an API key: b36a2665-109a-4135-a0f0-460d70568ca4.
Enter here your Mirakl store identifier
To find it, go to your Mirakl back office and click on "My account" > "Settings" (visible at the top of the page: identifiant: XXXX)
Launch the channel catalogue
- Before sending your optimised catalogue to Maty:
- Check that your Maty online store has been created and opened.
- Check that there are no rules created in your Maty back office.
Note: contact your Maty account manager if you have any question on this matter.
- Launch your optimised catalogue to Maty (last step of configuration)
After the first launch, two distinct feeds will be automatically sent to Maty through API:
- Product Feed: enables the integration and creation of products. It is sent to Maty once a day around 1 a.m
- Offer Feed: enables the update of prices, stock, etc. It is sent to Maty every 4 hours. When Maty receives the offer feed, data is updated almost immediately on Maty website.
Read Integration Reports
Read product and offer Integration Reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by Maty. For each product in error, Maty specifies the reason for the rejection.
Product and offer integration reports are available and downloadable from:
- Lengow: "Channel" tab > select "Maty" > "Activity"
- Your Maty Mirakl back office:
- Products feed report: "My Inventory" > "Import From File" > "Track product imports"
- Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"
Edit a product file
- Edit "product data"
Contact your Maty account manager to edit this data.
- Edit "offer data"
Data is automatically updated as soon as the offer feed is sent out.
Unpublish/Delete an offer
- To delete an offer from your Maty Mirakl back office, enter the value "delete" in the field "update_delete" in the "Attributes Matching" area.
Manage your Maty orders
You can manage your orders in the Lengow platform.
1. Order retrieval
Lengow retrieves orders placed on Maty website every hour.
2. Order processing
Orders go through various statuses in Lengow while being processed.
3. Statuses of Maty orders
Here is the list of Maty statuses corresponding to orders statuses in Lengow:
"STAGING": "awaiting scoring". Order is going through an anti-fraud system.
"WAITING_ACCEPTANCE": “awaiting acceptance of order". During this status you can accept or refuse the order.
"WAITING_DEBIT": payment request for the order is in progress.
"WAITING_DEBIT_PAYMENT": order payment is in progress.
"SHIPPING": order is awaiting for shipment. During this status you can confirm the shipment of the order and enter the carrier and the parcel tracking number/URL.
"SHIPPED": "sent". Order has been sent and shipment is in progress.
"RECEIVED": customer received the order.
"CLOSED": customer received the order and did not open an incident.
"REFUSED": order refused by merchant during "WAITING_ACCEPTANCE" status.
"CANCELLED": order cancelled by merchant or customer.
"WAITING_REFUND": a refund request is in progress. Go to your Maty back office to process it.
"WAITING_REFUND_PAYMENT": order refund is in progress.
"REFUNDED": order has been refunded.